Which one to use
To reach someone, prefer ids in this order:conversation_idwhen you already talk to them. It goes straight to the right thread, but a conversation can be a group.linkedin_profile_id, which never changes.crm_contact_id, when you start from your CRM.linkedin_profile_slugas a last resort. A person can change their URL, and it can cost a live LinkedIn profile view.
Common traps
- Send CRM ids as text. HubSpot and Affinity ids look like numbers, but send
"12345", not12345. Oncrm/contacts/sync-toggle, numbers are silently dropped. - A slug is not an id.
john-smithgoes inslugorlinkedin_profile_slug, never inlinkedin_profile_id. conversation_idandchat_idare the same thing.linkedin/chat-messagestakes the first and answers with the second.member_urnandconnection_urnare LinkedIn’s internal references. You can ignore them. Uselinkedin_profile_idinstead.